We offer robust security solutions to protect your business, including Bitdefender's advanced antimalware and antivirus protection and email security systems.

Our services also include the Sympact Hawkeye monitoring system for hourly event and machine oversight so we can jump on issues before they cost you any downtime.

We also offer NordPass, a business-class password management solution to keep your credentials secure. With these tools, your business stays safeguarded against evolving threats.

Sympact are a Microsoft Partner and can provision and support your Microsoft 365 system for Email, Calendars, Contacts and Shared and Secure File Storage.

We can manage the email signatures for all the staff in your organisation from a central control panel. We can also design and deploy the signatures and graphic design required.

Other cloud services include the Sympact-built SkyPage for Website and Intranets, and the Sympact-built SkyBase for Online Databases and Tools.

We offer onsite, local geographic, Australian cloud and Overseas cloud backup systems with differing frequencies and costs.

We can backup any local data on your network as well as your cloud-based data (Eg: Microsoft 365 Email and Sharepoint).

We will also design the disaster recovery strategy based on the time required to restore your business to operation, and run regular testing of the DR system.

Sympact is a domain registrar reseller, and can register, renew, manage and transfer domains for your business.

We also offer DNS and hosting server provision and management so you don't have to worry about any of your online domain assets.

Sympact offers Unified Communication Systems. We are a SIP Phone system provider and can organise number porting, handset installation and management. Our phone systems can give you number routing, voicemail, auto-attendants, hunt groups and many other useful features. We also provide you with low-cost AI-generated on-hold messages and out-of-hours and holiday voice responses.

We can also connect or upgrade your NBN internet as well as StarLink internet connections for clients outside of NBN fibre areas.

Sympact provides a full range of Microsoft products, including Microsoft 365 (Word, Excel, Outlook, Teams, SharePoint/OneDrive), as well as their Google Workspace counterparts.

As a Xero developer, we can integrate your systems directly with Xero, streamlining your processes and improving efficiency.

We specialize in evaluating industry-specific software for scalability, suitability, and cost, offering support with implementation and training to ensure seamless adoption.

As API developers, we create solutions to bridge cloud platforms, eliminate double-handling, and enhance operational efficiency.

Additionally, our development team offers custom software projects or can tailor our SkyBase product to meet your specific needs.

Sympact provides 24/7/365 phone and helpdesk support, ensuring assistance is always available when you need it. With a hassle-free ticketing system that doesn’t require login, submitting a request is quick and easy.

Clients can also access job lists and receive regular updates on ongoing projects or scheduled tasks, keeping you informed every step of the way.

Our Technology Audits and Efficiency Reviews provide a comprehensive assessment of your IT environment.

We evaluate all devices, networks, internet connections, software, and usage to identify inefficiencies and opportunities for improvement. This process helps ensure your technology is optimized to meet your business needs, enhance productivity, and reduce unnecessary costs.

Our consultancy services offer expert guidance on every aspect of your company’s IT needs. Whether it’s strategic planning, infrastructure design, software selection, cybersecurity, or process optimization, we provide tailored solutions to align with your business goals.

With our extensive experience, we help you navigate complex IT challenges and implement effective, scalable strategies for success.